Saturday, 23 July 2011

Another Bad Experience with "CIC"

This post is to support Chanida's bad experience with the Immigration & Citizenship public service (CIC). It was important for me to see someone from the Immigration to get full and proper explanation about the improper visa application payment fees reason I get every-time I mail my application.  

So I took the address from Chanida and I went to (CIC) hoping that I will talk with different person, and I will receive better treatment. I took a number from the que system, and waited for my number to come up in the que screen.  I did not wait for long, my number showed in the screen, so I went to the counter where my number was showing. Nobody was there, I stood in front of the empty counter in anticipation, and within few seconds a male employee came out looking down at his cellphone. Sharply he asked me what is your number? I said two. He did not greet me, or looked at me, he was texting or playing with his cell phone all the time I was setting in front of him. His questions were short, sharp, impatient and he was angry.  I could not understand why he was angry and disgusted.  

I assume the whole meeting took less than five minutes. I did not benefit any thing from him at all, I explained my problem to him and instead of showing empathy and explain what exactly went wrong, he was continuously pointing out that my method of payment was wrong. So I decided to leave because I knew that he is not going to help me with any thing.  I can't say this type of attitude did not upset me at that time, but later on when I gave it good thought,  I felt this person is one of many people, who do jobs they do not like.  This type of people are usually unproductive, frustrated, and superior in their actions.   I feel sorry for him. I am sure if he does something he enjoy, he will be better employee, and better person.  

1 comment:

  1. Wow, Sabha! There is a new online tradition of posting "rants", and to be very honest with you, I enjoy reading well-written ones--and this is very well-written!

    That said, I'm very sorry that you had to endure this bad employee's rudeness.

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